First check your Spam and download folders. Also, if the transaction went through properly, you will receive an email receipt which will also contain a link to the energy forms. If you still don’t see it, call us immediately and we will email your energy forms to you right away. We can see payments made on our end, instantly.

As long as the information you provide for the quote matches the information in the permit plans, Kalos charges will not vary from what we quoted you. Keep in mind our payment merchants charge a slight transaction fee which will be reflected on top of our quoted amount at checkout.

Under most circumstances we can complete your forms within 3 business days, provided we have all of the information required to complete the forms. Once complete, you will receive an email that your forms are ready. Orders with Manual D may take 2 to 4 additional business days.

Go to the county website where you will be applying for a building permit. Under building permit requirements, it should tell you what Energy Compliance Manuals you will need for your permit.

Click the link in the email. You will be redirected to our checkout page where you can choose payment by either credit card or PayPal. After you make payment online, the energy forms will automatically be made available to you on the confirmation page and in your email receipt. For more instructions, visit our pay & download help page.

Make note of the information you are unsure of in the “other project requirements” section of the Get Energy Forms order form page. Once we receive the order, we can contact you and help you provide any additional information you are unsure of.

We cannot revise the original forms if they were performed by someone else. However, we can provide new forms from scratch.

If the form revision is the result of comments made by the jurisdiction plan reviewer, then we will make corrections for you promptly at no additional charge. Otherwise, owner-requested changes or construction changes will typically require a revision fee.

Please see our Terms and Conditions page.

There are a couple of things that can cause this. First, you may not have entered the correct email. If you’re sure that’s not the cause, check your spam mail. If the notifications are going to your spam folder, adjust your spam filtering to allow the files to be routed to your inbox. You can also select the notification once it shows up in your spam folder and choose “not spam” to identify Kalos as a true contact.

If you want your A/C contractor or another energy provider to provide the Manual D for your permit, Kalos can provide the Energy Compliance Forms, Manual J, and Manual S. Conversely, Kalos does not provide Manual D based on someone else’s Energy Compliance and Manual J calculations. We would need to run our own Manual J in that instance.

Kalos does not provide site visit consultations. As a result, we do not offer Manual D for partial ductwork renovations.

If you received an email receipt, the link to the energy forms will be in the receipt. Otherwise, call us immediately. We can see if you made payment on our end and email the energy forms directly to you immediately.